Telehealth Information & Consent Disclosure

Karr Holdings LLC, doing business as MEYA Wellness & Longevity

Last Updated: October 26, 2026

IMPORTANT: Please read this document carefully before accessing telehealth services through MEYA Wellness & Longevity and our clinical partner.

MEYA Wellness & Longevity ("MEYA," "we," "us," or "our") is operated by Karr Holdings LLC. MEYA provides wellness education, information about available treatment programs, and care coordination.

Telehealth consultations, medical evaluations, diagnoses, treatment decisions, and prescribing services are provided by appropriately licensed healthcare professionals through our clinical partner, Altro.

MEYA does not independently practice medicine or prescribe medications.

1. What Is Telehealth?

Telehealth involves delivering healthcare services through electronic communications, digital technology, or other remote methods when a healthcare provider and patient are not physically in the same location.

Depending on the services requested, telehealth may involve:

• Electronic medical intake questionnaires

• Review of medical history and current medications

• Secure communication with licensed healthcare professionals

• Video, telephone, or asynchronous consultations where legally permitted and clinically appropriate

• Laboratory testing when ordered by a healthcare provider

• Clinical evaluation and treatment recommendations

• Prescription services when medically appropriate

Clinical evaluations are performed by licensed healthcare professionals through our clinical partner.

Any educational questionnaires or preliminary assessments on MEYA's website are intended for informational purposes only and do not constitute a medical diagnosis, clinical evaluation, or guarantee of treatment eligibility.

2. Potential Benefits of Telehealth

Telehealth may offer benefits including:

• Convenient access to healthcare services from home

• Reduced travel time and associated expenses

• Fewer in-person appointments when clinically appropriate

• Access to licensed healthcare professionals

• Flexible communication and scheduling options

• Greater convenience in managing ongoing care

Actual availability and benefits vary depending on the treatment, provider, location, and individual medical circumstances.

3. Limitations and Potential Risks

Telehealth has certain limitations and risks, including:

• A healthcare provider may be unable to perform a complete physical examination remotely.

• Technical failures, connectivity problems, or system interruptions may affect communication.

• Clinical decisions depend partly on the accuracy and completeness of the information provided by the patient.

• Some medical conditions require in-person examination, diagnostic testing, or emergency treatment.

• A provider may determine that telehealth is not appropriate for a particular patient or condition.

• Electronic communications carry potential privacy and security risks despite reasonable safeguards.

A licensed healthcare professional may recommend in-person care, additional testing, or referral to another provider when appropriate.

4. Privacy and Security

Medical information submitted through Altro's clinical platform is handled according to the applicable privacy and security policies of the responsible clinical entities and healthcare providers.

Where applicable, protected health information is subject to the Health Insurance Portability and Accountability Act (HIPAA) and other relevant privacy laws.

Although reasonable safeguards are used to protect electronic communications, no electronic system can guarantee absolute security.

MEYA's general website privacy practices are described in our separate Privacy Policy.

Patients should also review the applicable Notice of Privacy Practices provided by their healthcare provider or clinical platform.

5. Your Rights as a Patient

When receiving telehealth services through licensed healthcare professionals, you may have the right to:

• Ask questions about telehealth services before agreeing to treatment.

• Decline telehealth services and seek in-person medical care.

• Withdraw consent to telehealth, subject to applicable law and the practical limitations of services already provided.

• Receive information about your diagnosis, treatment recommendations, potential risks, and available alternatives.

• Request access to medical records in accordance with applicable law.

• Receive information about applicable privacy protections.

• Be informed when an in-person evaluation or additional medical testing is necessary.

Additional patient rights and consent requirements may apply depending on your state of residence and the healthcare provider delivering your care.

6. Emergency Situations

MEYA Wellness & Longevity and the telehealth services available through our clinical partner are not intended for medical emergencies.

If you experience a medical emergency, call 911 or seek immediate medical attention at the nearest emergency department.

Do not rely on website messages, patient portals, email, or other non-emergency communications for urgent medical assistance.

7. Patient Responsibilities

When accessing telehealth services, patients are responsible for:

• Providing accurate and complete medical information.

• Disclosing current medications, supplements, allergies, and relevant health conditions.

• Informing their healthcare provider of changes in health status.

• Reporting adverse reactions or concerning symptoms promptly.

• Following prescribed treatment instructions and recommended monitoring.

• Participating in requested laboratory testing or follow-up evaluations when appropriate.

• Maintaining a reasonably private environment during medical consultations.

• Using secure account credentials and protecting access to patient information.

• Seeking in-person or emergency medical care when medically necessary.

Patients should communicate directly with their treating healthcare provider regarding questions about prescribed medications or treatment plans.

8. Clinical Evaluation and Prescribing

Accessing MEYA's website, completing a preliminary questionnaire, or requesting treatment does not guarantee that a prescription or medical treatment will be provided.

All medical decisions are made by licensed healthcare professionals based on clinical judgment, patient eligibility, applicable laws, and individual medical circumstances.

A provider may decline treatment, request additional information or testing, recommend an alternative treatment, or determine that in-person care is necessary.

MEYA does not direct or override independent clinical decisions.

9. Telehealth Consent

By choosing to pursue telehealth services through our clinical partner, you acknowledge that remote healthcare may involve the benefits, limitations, and risks described above.

This website disclosure does not replace any separate informed consent required by Altro, the treating healthcare provider, or applicable state law.

Before clinical services are provided, patients may be required to review and affirm additional telehealth consent documents through the authorized clinical platform.

Any legally required telehealth consent is obtained and maintained by the responsible clinical entity or healthcare provider according to applicable requirements.

10. Questions and Contact Information

For general questions about MEYA Wellness & Longevity, available programs, or accessing our clinical partner, please contact:

Karr Holdings LLC
Doing business as MEYA Wellness & Longevity

Email: Hello@Meyawellness.com
Website: www.meyawellness.com

For questions concerning medical care, informed consent, clinical records, prescriptions, or treatment decisions, please contact your treating healthcare provider or the clinical support team through the appropriate patient portal.